WELCOME TO THE

ROCKY MOUNTAIN MEDIATION

RESOURCE CENTER

BUSINESS

LINKS-BOOKS-ARTICLES

Today's business environment has demonstrated that effective internal and external communication significantly contributes to meeting the organizational mission while significantly reducing costs. Creating an efficient strategy for managing the differences that are inevitable provides an advantage to any management group.

Center for the Study of Work Teams

The Center is a premier resource for organizational team research. The Center research areas include: work team skills and productivity, men and women's perceptions in self managed teams, organizational systems that support effective teams, R & D team performance measurement, keys to measuring team performance, team benchmarking, team compensation systems, collaborative work team technologies, list serves and mailing lists.

Equal Employment Opportunity Commission -Mediation

Equal Employment Opportunity Commission Mediation program site provides answers to common questions regarding this dispute resolution option.

http://www.usps.com/redress/

The United States Postal Service has a highly successful Equal Employment Opportunity mediation programs.

CORE PRINCIPLES FOR NON-BINDING WORKPLACE ADR PROGRAMS -Federal Government

The ten core principles for non-binding workplace ADR programs were created by the Federal Alternative Dispute Resolution Council and published in the Federal Register on August 16, 2000 .

Government Accounting Office report - Employer's experience with ADR in the workplace

1997 GAO report (PDF file 85 pages) "Mediation appeared to be particularly useful, leading to resolution in a high percentage of cases in all but one of the organizations we studied."

BOOKS

Working with Emotional Intelligence

Daniel Goleman's book demonstrates through solid research and case studies the importance of a type of intelligence that is increasingly being recognized as critical to the success of any organization and individual.

Synaptic Self: How Our Brains Become Who We Are

Joseph Ledoux: Ledoux details the biological bases for our memories and emotions. He describes how our brains create and maintain our personalities.

ARTICLES

Are we done with the 40 hour work week? How technology, productivity and family life change the way we work.

Are We Working Harder or Smarter?

Generation Gaps in the Workplace

Job Stress Taking larger Toll in US

The Tussle over Overtime

Preparing Your Children to "Drive" the Family Business

Rocky Mountain Mediation holds no responsibility for content that reside on other domains.

Links for mediators considering their own business

http://careerccc.org/products/cp_99_e/section4/quiz.html

Career quiz

http://www.wd.gc.ca/apps/amianent.nsf

http://www.jobsetc.ca/content_pieces.jsp;jsessionid=7225813CD71FE6E68CC16F1D978A3EF7.jvm7?category_id=372&lang=e